Effective Date: 22-10-2025
At Vaishalisuta, we are committed to protecting your privacy and ensuring your personal data is handled safely. This policy explains what data we collect, why we collect it, how it is used, and your rights regarding your data.
Who We Are
Our website: https://www.vaishalisuta.com
Company Name: Vaishalisuta
Registered Address: At post Naigavhan, Chha Sambhajinager, Maharashtra 431007
Contact Email: vaishalisuta2025@gmail.com
Phone Number: 8208189822
What Personal Data We Collect and Why
We collect and process personal data for purposes of providing our services, improving user experience, and complying with legal obligations.
While Browsing Our Site
Products you’ve viewed (to show recent or related products)
IP address, location, and browser type (for shipping and tax calculations)
Cookies to track cart contents and preferences
During Checkout
We collect:
- Name, billing & shipping address, email, phone number
- Payment details (credit card, UPI, or third-party payment info)
- Optional account info (username, password)
Purpose:
Send marketing messages only if opted in
Process and fulfill orders
Respond to inquiries, refunds, or complaints
Prevent fraud and process payments
Set up and manage user accounts
Comply with tax and legal obligations
Improve website and service
Account Information
If you create an account, we store your name, address, email, and phone number to simplify future purchases.
Chatbot and WhatsApp
Information provided via chatbot or WhatsApp (name, email, phone, messages) may be stored temporarily to respond to queries, improve support, and ensure service quality. Messages are not shared with third-party marketers.
Comments
When you leave comments, we collect:
Gravatar hash (if you use Gravatar)
Comment content, name, email, and website
IP address and browser user agent
Media Uploads
Images uploaded may be publicly accessible. Avoid including location data (EXIF GPS) in images.
Contact Forms
If you submit a contact form, we collect the information provided and retain it for customer service purposes. Information is not used for marketing unless explicitly opted in.
Analytics
We may use analytics services (e.g., Google Analytics) to improve the website. Users can opt out of tracking via their browser settings or analytics opt-out tools.
Cookies
We use cookies for:
- Saving cart contents
- Login sessions
- Preferences and display settings
- Analytics and performance tracking
Cookies may be set by the website, plugins, or third-party services.
How We Protect Your Data
We implement technical and organizational measures to safeguard your data, including:
- Data encryption in transit and at rest
- Secure login and authentication protocols
- Staff training on data privacy and security
- Regular review and updating of security measures
Data Breach Procedures
In case of a data breach, we have procedures in place to:
- Detect and contain breaches promptly
- Notify affected users where legally required
- Take corrective actions to prevent recurrence
Who Has Access
Members of our team (Administrators and Shop Managers) may access:
- Order details (items purchased, shipping info)
- Customer details (name, email, billing/shipping info)
This is to process orders, handle refunds, and provide customer support.
Who We Share Your Data With
We may share information with trusted third parties for operational purposes:
- Payment Processors: e.g., PayPal, Razorpay – share billing and payment info to process transactions.
- Shipping Providers: share name, address, and contact info for order delivery.
- Analytics & Marketing Services: for website improvement and optional marketing campaigns.
- Third-party embeds: e.g., videos or social media content.
We do not sell your personal data.
Data Retention
We retain data only as long as necessary:
- Orders: [XX years] for tax and accounting
- Comments and reviews: indefinitely, unless removed
- Chatbot/WhatsApp messages: temporarily for support and quality
- Analytics and cookies: as per service provider policy
Your Rights
You have the right to:
- Access and export your personal data
- Request deletion of your personal data (excluding legally required records)
- Opt-out of marketing communications
- Withdraw consent for data processing at any time
To exercise these rights, contact us at vaishalisuta2025@gmail.com
International Data Transfers
Data may be processed or stored outside your country. We ensure safeguards comply with applicable data protection laws, including contracts, Privacy Shield, or binding corporate rules.
Industry Regulations
If applicable, we comply with regulations governing the sale of herbal, Ayurvedic, and wellness products.
Updates to This Policy
We may update this Privacy Policy periodically. Please check this page regularly for updates.
Contact Information
For any privacy concerns or requests, contact:
Email: vaishalisuta2025@gmail.com
Phone: 8208189822
Address: At post Naigavhan, Chha Sambhajinager, Maharashtra 431007