Welcome to Vaishalisuta!
By accessing or purchasing from our website (www.vaishalisuta.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or placing any order.
1. General Information
This website is owned and operated by Vaishalisuta.
Throughout the site, the terms “we”, “us”, and “our” refer to Vaishalisuta. By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.
2. Products & Descriptions
We offer cow-based, natural, and ayurvedic products handcrafted with care.
While we strive for accuracy, product images, colors, and descriptions may vary slightly due to lighting or natural ingredient variations.
All products are for external or household use only unless otherwise specified.
3. Pricing & Payment
- All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change product prices or offers at any time without prior notice.
- Payment must be made in full before dispatch using the available payment options (UPI, Debit/Credit Cards, Net Banking, Wallets, etc.).
4. Shipping & Delivery
- Orders are processed and shipped within 2–5 business days after confirmation.
- Delivery time may vary based on location, courier delays, or external factors.
- Vaishalisuta is not responsible for delays caused by courier partners or natural events beyond our control.
For detailed information, please refer to our [Shipping Policy] (if available).
5. Returns & Refunds
We accept returns or replacements only for damaged or incorrect products, reported within 3 days of delivery.
Opened, used, or customized items are not eligible for return.
For complete details, please visit our [Return & Refund Policy] page.
6. Cancellations
- Orders can be cancelled before shipment only.
- Once dispatched, cancellations are not accepted.
- Refunds (if applicable) will be processed within 5–7 business days.
7. Use of Website
You agree not to use this website for:
- Any unlawful purpose or activity.
- Uploading or transmitting viruses or malicious code.
- Collecting personal information of other users.
- Violating any applicable local, national, or international laws.
8. Intellectual Property
All content on this website — including text, images, logos, designs, and product information — is the property of Vaishalisuta.
Reproduction, distribution, or commercial use of any material without prior written consent is strictly prohibited.
9. Third-Party Services
Our website may include links or features from third-party tools (e.g., payment gateways, WhatsApp chat, analytics, chatbot).
These services are governed by their own privacy and usage policies. We are not responsible for any issues arising from their use.
10. Limitation of Liability
Vaishalisuta is not liable for:
- Any direct or indirect damages arising from the use or inability to use our products or website.
- Allergic reactions or effects caused by natural ingredients (please read product details carefully before use).
- Delays, losses, or damages during shipping.
All our products are natural and handmade, so minor variations are normal and not considered defects.
11. Health Disclaimer
Our ayurvedic and cow-based products are based on traditional Indian knowledge and natural ingredients.
They are not intended to diagnose, treat, or cure any medical condition.
Always consult a qualified healthcare professional before using products for medical purposes.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State], India.
13. Contact Us
For any questions or concerns regarding these Terms, please contact us:
📧 support@vaishalisuta.com
🌐 www.vaishalisuta.com
📱 WhatsApp Chat Support available on our website